Every Macarthur Energy Retail plan offered with Stake Energy batteries has a Basic Plan Information Document (BPID) and a Detailed Plan Information Document (DPID), prepared in line with the AER's Retail Pricing Information Guidelines (V5.0). Use the table below to request the documents for any plan, or compare offers on the AER's Energy Made Easy site (which covers Macarthur's NSW and SE QLD supply area).
The Australian Energy Regulator (AER) requires every retailer to publish, for each generally available plan, two standardised disclosure documents:
Both documents are prepared in the format required by the AER's Retail Pricing Information Guidelines V5.0, section 22. They can be requested from us and are published on the AER's Energy Made Easy website when available. Macarthur supplies customers in NSW and SE QLD only — the documents below cover all the plans available in Macarthur's supply area.
Macarthur market offers are restricted plans available to qualifying commercial & industrial customers using Stake batteries. The BPID and DPID for each plan can be requested below. The BPID is automatically given to you (with explicit informed consent recorded) when you sign up, along with a copy of the market retail contract terms.
| Plan | Region | Plan documents |
|---|---|---|
| Stake C&I — Ausgrid | NSW (Ausgrid) | Request BPID & DPID |
| Stake C&I — Endeavour | NSW (Endeavour) | Request BPID & DPID |
| Stake C&I — Essential | NSW (Essential) | Request BPID & DPID |
| Stake C&I — Energex | SE QLD (Energex) | Request BPID & DPID |
Use the request links above or call 1800 490 659 for a free copy in your preferred format.
Macarthur standing offers are available to any small customer in Macarthur's supply area. Prices are equal to the AER reference price (Default Market Offer) and are reviewed each February and August.
| Plan | Region | Plan documents |
|---|---|---|
| Macarthur Standing — NSW | Ausgrid · Endeavour · Essential | Request BPID & DPID |
| Macarthur Standing — SE QLD | Energex | Request BPID & DPID |
If anything is unclear, please call our team on 1800 490 659. Free interpreter via TIS on 131 450.
BPIDs and DPIDs are available free of charge in printed form, large print, screen-reader-friendly HTML or by email. Contact us on 1800 490 659 or support@stakeenergy.com.au to request a copy.