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Plan information

Basic & Detailed plan information.

Macarthur Energy Retail is the retailer of record for electricity supplied with Stake Energy services. Find out which pricing and plan documents apply to your supply address and customer type, or compare generally available small-customer offers on Energy Made Easy.

What these documents are

For small-customer energy plans, the Basic Plan Information Document (BPID) summarises key prices and conditions. The linked Detailed Plan Information Document (DPID) provides further plan details. Energy Made Easy generates these documents from information supplied by the retailer.

For individually negotiated large-business supply, check the pricing schedule and contract supplied with your offer. Contact us if you are unsure which customer category applies to your premises.

See the AER's Retail Pricing Information Guidelines for the plan-information requirements.

Market offer plans

Energy Made Easy (EME) generates plan information from details supplied by the retailer.

Restricted plans available to small customers must still be loaded into EME but do not need to be published on EME. The Basic Plan Information Document (BPID) must still be generated from EME and provided to customers upon request however, it is not required to be published on the retailer’s website.

For a large commercial or industrial customer, refer to your individual quote, pricing schedule and contract terms.

Ask about your offer and plan documents, or call 1800 490 659.

Standing offer plans

Macarthur standing offers are available to any small customer in Macarthur's supply area. Prices are equal to the AER reference price (Default Market Offer) and are reviewed each February and August.

PlanRegionPlan documents
Macarthur Standing — NSWAusgrid · Endeavour · Essential Request BPID & DPID
Macarthur Standing — SE QLDEnergex Request BPID & DPID

How to read a BPID and DPID

The BPID — your one-page summary

  • Reference price comparison. Shows the unconditional price for typical annual usage compared with the AER reference price for the same usage in your distribution region.
  • Headline charges. Daily supply charge, usage rate(s), demand rate (where applicable), feed-in tariff (where applicable).
  • Discount or benefit. Any conditional benefit (e.g. pay-on-time discount) and the conditions to receive it.
  • Bill estimate. What the typical annual bill would be, in dollars.

The DPID — the detail behind the headline

  • Full pricing schedule including all controlled-load and time-of-use rates.
  • Network tariff pass-throughs and the source distributor tariff code.
  • Eligibility criteria and any usage thresholds.
  • Other fees and charges (also see our Fees & charges page).
  • How and when prices may vary, including notice periods.
  • Greenpower content and other product features.

If anything is unclear, please call our team on 1800 490 659. Free interpreter via TIS on 131 450.

Alternative formats & printed copies

You can request the applicable small-customer plan documents at no charge. Let us know if you need a printed copy or an accessible format. Contact us on 1800 490 659 or info@stakeenergy.com.au to request a copy.